The Buffalo Wild Wings® Wild Herd Loyalty Program (the Wild Herd Program') is a reward program offered by B-Dubs. Enrollment, membership, and all related benefits of the Wild Herd Program, including the use of the Wild Herd Program website or mobile application, are offered to you by B-Dubs, at its discretion. The Program is restricted to participating Buffalo Wild Wings® restaurants located within the Middle East region (“Participating Restaurants”). Your participation in the Wild Herd Program is subject to these Terms including any changes made to these Terms in the future. The Wild Herd Program is subject to cancellation or modification at any time without notice.
Eligibility
“Eligible Guests” must have a valid email address and telephone number. Eligible Guests must also have reached the age of majority in their jurisdiction of residence (but no younger than 18 years of age) as of the date of enrollment. The Wild Herd Program is provided to individuals only. Businesses, corporations, joint ventures, partnerships, groups, associations, and other non-personal entities are not eligible to participate in the Wild Herd Program. All memberships are non-transferable.
Enrollment
To become a member of the Wild Herd Program, Eligible Guests must enroll, complete all required information, and successfully accept these Terms (each, a “Member”). Guests can choose to enroll in the Wild Herd Program through the program website (http://www.wildherdrewards.com), the mobile application, or an in-restaurant tablet application at participating B-Dubs locations, as available. The following Guest information is required to enroll in the program: full name, birth month and birth year, email address, phone number, and zip code.
All information submitted must be truthful and accurate. It is the Member’s responsibility to ensure that the information provided remains current, and to promptly notify B-Dubs (by updating the Member’s profile) of any changes. The Member is responsible for restricting access to and maintaining the confidentiality of his/her account and password and agrees to accept responsibility for the activities of anyone using the Member’s password. Any use or interaction with the Wild Herd Program is considered acceptance of these Terms.
Each Eligible Guest may only have one account. Two or more Members cannot combine or merge accounts for any reason; an individual Member that has multiple accounts (except in instances of fraud) can request that their accounts be merged. B-Dubs reserves the right at any time to limit Wild Herd Program enrollment, or to establish different rules for Wild Herd Program participation.
If a Member is suspected of fraud or theft or has otherwise acted illegally, or is in violation of these Terms, B-Dubs may void membership, temporarily or permanently suspend the suspected account(s), and the Member may be prevented from creating a new account. If a membership is voided, all points and benefits earned or obtained through the Wild Herd Program are also voided without remedy unless otherwise determined in the sole discretion of B-Dubs. These rights are in addition to any other legal or equitable remedy that may be available to B-Dubs under applicable law.
Earning
Members will earn one (1) point for every one (1) Saudi Riyal or the local equivalent spent on eligible purchases. For other details about points accrual, visit XXX. Eligible purchases do not include the purchase of Buffalo Wild Wings® Gift Cards, taxes, surcharges, rewards, gratuity, and certain promotional offers. Other exclusions may apply. Orders made through third-party delivery platforms (e.g. Doordash, Grubhub, UberEats, etc.) may not qualify as purchases toward member status or receipt of points. These purchases are also not eligible to receive points as a missed transaction requests. Orders placed by or on behalf of third-party aggregators, groups, organizations, and business entities will not generate qualifying purchases and will not count toward your member status or receipt of points.
In order for the Member to earn points, the Member’s phone number tied to the Member’s account (a Member’s 'Account Number') must be provided to their server. If Members do not provide a valid Account Number to their server, Members can request that the points for that purchase be retroactively credited to the Member’s account with the information on the applicable receipt, ONLY if the retroactive request is made within fourteen (14) calendar days of the original purchase.
A maximum of one (1) retroactive credit request is allowed per Member within a thirty (30) day period.
Retroactive requests are not available without the proof of purchase information that is tied to the applicable receipt. The granting of retroactive credits are at the sole discretion of B-Dubs. Members will also have opportunities to earn points by participating in Program promotions. The terms for the points earned from Program promotions will vary and will be outlined in the promotion details. There is no limit on the number of points that a Member can earn in the Member’s account; however, each promotion may have its own point earning limits. Points can only be earned on eligible purchases made by that Member. Points are non-transferrable. Points do not have any cash value and cannot be redeemed for cash. Points may expire if a Member does not earn any points through an eligible purchase within a twelve (12) month period. Points may be removed by B-Dubs if a Member account is suspended for more than thirty (30) consecutive days.
B-Dubs reserves the right to invalidate purchases credited to a Members account and associated points if it is determined that (a) points were incorrectly posted to a Member’s account, or (b) points were obtained fraudulently.
Please carefully note the restrictions listed in any offer as the ability to earn points for delivery purchases and certain online orders may be excluded from eligibility.
Rewards And Benefits
Members can view the reward options and the points required to redeem the reward by visiting the Wild Herd Program website (http://www.wildherdrewards.com), the mobile application, or an in-restaurant tablet application. When a Member accumulates enough points for a reward, the Member has the option to use those points to obtain a reward. The amount of points required for rewards will vary. The use of points to obtain a reward is at the sole discretion of the Member.
If the Member chooses to use accumulated points to get a reward, the Member will select the reward item via the Wild Herd Program website (http://www.wildherdrewards.com), the mobile application, or an in-restaurant tablet application, and follow the prompts to submit the reward request. Upon selection of a reward to be redeemed, the points for the reward will immediately be deducted from the accumulated point balance. For menu reward items, the rewards are accessible instantly upon request and will be available to use for 30 days from the time the reward request was submitted. Menu item rewards will automatically be applied to the next purchase of that item if that item is purchased in a participating B-Dubs within the 30-day period. For menu items, the submitted rewards that are not redeemed will automatically expire in 30 days. For non-menu reward items, the availability of the reward will vary and will be specified in the reward item detail. The Wild Herd Program reward requirements are subject to additions, modifications, inclusion/exclusion changes and eliminations. Expired rewards will not be replaced and will not be re-credited to a Member’s account. Rewards may not be used toward payment of tax or gratuity, for the purchase of alcoholic beverages, or Buffalo Wild Wings® Gift Cards. Rewards have no cash value, are not for resale and are not redeemable for cash. B-Dubs reserves the right to substitute a reward of equal or greater value for any reason. B-Dubs reserves the right to delay the processing of any reward, without notice to you, in order to assure compliance with these Terms. Void where prohibited.
Program Communications
By enrolling into the Wild Herd Program, the Member is opting in to receive B-Dubs communications sent by email, in-app notifications and in-app messages. Members may choose to opt-out of receiving marketing email communications by clicking the Unsubscribe button contained in those emails. Even if you opt out of getting B-Dubs marketing messages, we will still send you transactional messages. Members may adjust their in-app notifications and messages preferences in their phone’s settings menu.
Program Promotions and Benefits
The Wild Herd Program website and mobile application will explain Wild Herd Program benefits and specific promotion details, which are subject to change at any time. Program benefits, promotions, updates, and account-based operational messages may be communicated to Members via email and/or disclosed on our Program website and mobile applications. The terms of specific Wild Herd Program promotions will be disclosed at the time of the offering. Some Wild Herd Program promotions may include rewards based on the local currency amount you spend on purchases of food at participating restaurants. B-Dubs will not have any liability for (a) any printing, production, typographical, mechanical, or other errors regarding the earning, redemption or accumulation of participation credit or any other aspect of the Wild Herd Program; (b) any delay or failure to credit your account; or (c) any failure to provide Wild Herd Program communications.
B-Dubs may provide additional benefits for Members based on the number of points accrued in a 365 consecutive day period. Those benefits are subject to change and may be modified or withdrawn by B-Dubs at any time.
Account Change or Cancellation
A Member may cancel membership in the Blazin’ Rewards Wild Herd Program by contacting us at support@wildherdrewards.com. Cancellation may take up to ten (10) business days to finalize. During that period, a Member may receive previously scheduled or triggered marketing or transactional emails. Immediately upon membership cancellation, a Member forfeits all Program reward and/or points. B-Dubs reserves the right to deactivate any Member account that has not earned points on an eligible purchase in a period greater than twelve (12) months. If B-Dubs, in its reasonable discretion, believes a Member has two or more accounts, or the account(s) have otherwise been flagged to be associated with fraudulent activity, B-Dubs reserves the right to suspend or deactivate any Member account(s) until the concern is resolved.
Program Change or Termination
B-Dubs reserves the right, at its sole discretion, to (a) suspend, change or terminate the Wild Herd Program, any individual promotion, or any Member benefit, in whole or in part; (b) modify, limit or suspend the use and/or redemption of any participation credit, such as qualifying purchase credit, in any respect; (c) modify or change redemption procedures, including the amount of participation credit required for particular rewards; and (d) modify, limit or suspend the collection of participation points, including but not limited to imposing time limits and changes in participation points. A Member’s continued participation in the Wild Herd Program after any modification to the Wild Herd Program and/or these Terms will indicate your acceptance of any such modification.